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ICO Registration

Our data protection registration

 

RecoBuddy is registered with the Information Commissioner’s Office, also known as the ICO.

The ICO is the UK’s independent authority responsible for upholding information rights and data protection standards.

As RecoBuddy processes personal information as part of operating our platform, we are registered with the ICO and pay the required data protection fee.

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RecoBuddy ICO Details

Company Name: RecoBuddy Ltd
ICO Registration Number: ZC151461
Website: www.recobuddy.co.uk
Email: admin@recobuddy.co.uk

 

You can check registered organisations through the ICO public register.

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What This Means

RecoBuddy handles personal information when users, drivers, providers and businesses use our website, app and services.

This may include information such as:

  • Name

  • Email address

  • Phone number

  • Account details

  • Vehicle details

  • Booking information

  • Payment-related information

  • Location information, where required for bookings

  • Driver or provider verification information

  • Messages and support enquiries

 

Our ICO registration shows that RecoBuddy has registered as an organisation that processes personal data.

 

Important Note

ICO registration does not mean the ICO has approved, endorsed or certified RecoBuddy.

It means RecoBuddy is registered with the ICO as a data controller where required and has paid the relevant data protection fee.

 

RecoBuddy remains responsible for handling personal information fairly, lawfully and transparently in line with applicable data protection laws.

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How We Use Personal Information

RecoBuddy may use personal information to:

  • Create and manage user accounts

  • Allow users to post recovery or transport jobs

  • Allow providers to quote for jobs

  • Manage bookings

  • Process payments and payouts

  • Support driver and provider verification

  • Provide customer support

  • Improve the platform

  • Send important service updates

  • Prevent fraud, misuse or unsafe activity

  • Comply with legal and regulatory obligations

 

More information about how we collect, use and protect personal information can be found in our Privacy Policy.

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Your Data Protection Rights

Depending on the circumstances, you may have rights over your personal information.

These may include the right to:

  • Request access to your personal data

  • Ask us to correct inaccurate information

  • Ask us to delete certain information

  • Object to certain types of processing

  • Ask us to restrict how we use your data

  • Request a copy of your data

  • Withdraw consent where processing is based on consent

 

Some rights may not apply in every situation, especially where we need to keep certain information for legal, safety, fraud prevention, payment or booking record purposes.

 

Account Deletion and Data Requests

If you would like to request account deletion or ask a question about your personal data, you can contact us at:

Email: admin@recobuddy.co.uk

 

Please include the email address linked to your RecoBuddy account so we can review your request more efficiently.

 

You can also visit our Account Deletion page for more information.

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Keeping Your Information Safe

RecoBuddy takes data protection seriously.

 

We aim to use appropriate technical and organisational measures to protect personal information and keep platform records secure.

 

This includes taking steps to manage access, protect account information, support secure payments and review platform activity where needed.

 

Marketplace Platform

RecoBuddy is a marketplace platform that connects users and businesses with independent recovery and vehicle transport providers.

 

To operate the platform properly, some personal information may need to be shared between users, providers, payment processors and support systems where necessary for bookings, communication, payments, safety and service delivery.

More detail is available in our Privacy Policy.

 

Contact Us

If you have any questions about RecoBuddy’s ICO registration, data protection or how we handle personal information, please contact us:

 

RecoBuddy Ltd
Email: admin@recobuddy.co.uk
Website: www.recobuddy.co.uk
ICO Registration Number: ZC151461

 

Summary

RecoBuddy is registered with the Information Commissioner’s Office and takes its data protection responsibilities seriously.

We use personal information to operate the RecoBuddy platform, support bookings, manage accounts, process payments and help users, businesses, drivers and providers use the service safely and effectively.

For more information, please read our Privacy Policy.

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