Cookie Policy
Last Updated
03-07-2026
Introduction
This Cookie Policy explains how RecoBuddy uses cookies and similar technologies on our website.
This policy applies to visitors using the RecoBuddy website, including users, drivers, businesses, trade users and anyone browsing our online pages.
This Cookie Policy should be read together with our Privacy Policy and Terms of Use.
By continuing to use our website, or by selecting your cookie preferences through our cookie banner, you can choose how certain cookies are used.
Who We Are
RecoBuddy is a technology platform that connects users and businesses with independent vehicle recovery and transport providers.
For the purpose of this Cookie Policy:
RecoBuddy, we, us and our means:
RecoBuddy Ltd
Website: www.recobuddy.co.uk
Email: admin@recobuddy.co.uk
ICO Registration Number: ZC151461
What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
Cookies help websites work properly, remember preferences, understand how visitors use pages and support security, analytics and advertising.
Cookies may be stored on your device for different lengths of time.
Some cookies are deleted when you close your browser. These are known as session cookies.
Other cookies remain on your device for a set period of time. These are known as persistent cookies.
Similar Technologies
When we refer to cookies in this policy, we also mean similar technologies that may store or access information on your device.
This may include:
* Pixels
* Tags
* Tracking scripts
* Local storage
* Session storage
* Software development kits
* Device identifiers
* Analytics tools
* Advertising technologies
These technologies may be used to support website functionality, security, analytics, marketing and user experience.
Why We Use Cookies
RecoBuddy may use cookies to:
* Make the website work properly
* Keep the website secure
* Remember your cookie preferences
* Understand how visitors use our website
* Improve website performance
* Measure marketing performance
* Help us understand which pages are useful
* Support advertising and retargeting, where consent is given
* Improve the experience for users, drivers and businesses
* Help us identify and fix technical issues
Types of Cookies We Use
We may use the following types of cookies on the RecoBuddy website.
Strictly Necessary Cookies
Strictly necessary cookies are required for the website to work properly.
These cookies may be used for:
* Website security
* Page loading
* Form submissions
* Cookie preference storage
* Login sessions
* Fraud prevention
* Basic website functionality
You cannot usually switch off strictly necessary cookies through our cookie banner because the website may not work properly without them.
You may be able to block these cookies through your browser settings, but some parts of the website may stop working correctly.
Performance and Analytics Cookies
Performance and analytics cookies help us understand how visitors use the RecoBuddy website.
These cookies may tell us:
* Which pages are visited
* How long visitors stay on pages
* Which links are clicked
* How users move around the website
* Whether visitors find pages through search engines, ads or social media
* Whether pages load correctly
* Whether errors occur
This information helps us improve our website, content, user experience and marketing.
Examples of analytics tools we may use include:
* Google Analytics
* Wix Analytics
* Google Search Console
* Meta Pixel analytics
* Other similar analytics tools
Where required, we will only use analytics cookies with your consent.
Functional Cookies
Functional cookies help the website remember choices you make.
These cookies may be used to remember:
* Cookie preferences
* Form information
* Display settings
* Language or region preferences
* Previous interactions with the website
* Certain user experience settings
Functional cookies help make the website easier to use, but some features may not work properly if they are disabled.
Advertising and Marketing Cookies
Advertising and marketing cookies help us measure and improve our advertising.
These cookies may be used to:
* Understand whether our ads are effective
* Measure clicks and conversions
* Show relevant adverts
* Build advertising audiences
* Retarget visitors who have shown interest in RecoBuddy
* Limit how often certain adverts are shown
* Understand how visitors interact with our campaigns
We may use advertising tools such as:
* Meta Pixel
* Google Ads
* Google Tag Manager
* TikTok Pixel, if used
* Other online advertising tools
Advertising and marketing cookies are not essential for the website to work.
Where required, we will only use these cookies with your consent.
First-Party and Third-Party Cookies
Cookies may be set by RecoBuddy or by third parties.
First-party cookies are set by our website.
Third-party cookies are set by other organisations whose tools or services are used on our website.
Third-party providers may include analytics, advertising, payment, security, hosting, video, form, social media or website functionality providers.
These third parties may process information according to their own privacy and cookie policies.
Cookies Used by Website Platforms
Our website may be hosted or built using a third-party website platform, such as Wix or another provider.
That platform may use cookies to:
* Operate the website
* Keep the site secure
* Remember preferences
* Support forms
* Provide analytics
* Manage website performance
* Support embedded features
Some of these cookies may be necessary for the website to work.
Cookies Used by Payment or Booking Features
If our website links to app downloads, booking pages, payment pages, driver onboarding or business account pages, additional cookies or similar technologies may be used by those services.
This may include tools provided by:
* Stripe
* Apple
* App stores
* Hosting providers
* Authentication providers
* Business portal providers
* App analytics providers
Payment and account-related cookies may be used for security, fraud prevention, checkout, authentication and transaction processing.
Social Media Cookies
Our website may include links to social media pages or embedded social features.
Social media platforms may use cookies or similar technologies when you interact with their features.
This may include platforms such as:
* TikTok
* X
* YouTube
RecoBuddy does not control how these third-party platforms use cookies once you leave our website or interact with their services.
You should review the relevant platform’s privacy and cookie policies for more information.
Managing Your Cookie Preferences
You can manage your cookie preferences through our cookie banner or cookie settings tool, where available.
You may be able to:
* Accept all cookies
* Reject non-essential cookies
* Manage cookie categories
* Change your preferences later
* Withdraw consent for non-essential cookies
Strictly necessary cookies may remain active because they are required for the website to function.
Browser Settings
You can also control cookies through your browser settings.
Most browsers allow you to:
* View cookies
* Delete cookies
* Block cookies
* Block third-party cookies
* Clear cookies when closing the browser
* Receive warnings before cookies are stored
If you block all cookies, parts of the RecoBuddy website may not work correctly.
For more information, check your browser’s help section.
Common browser settings pages include:
* Google Chrome
* Safari
* Microsoft Edge
* Firefox
Withdrawing Consent
Where we rely on your consent to use non-essential cookies, you can withdraw that consent at any time.
You can do this by changing your cookie preferences through our cookie settings tool, where available, or by adjusting your browser settings.
Withdrawing consent will not affect the lawfulness of cookie use before consent was withdrawn.
How Long Cookies Last
Cookies may last for different periods.
Session cookies expire when you close your browser.
Persistent cookies remain on your device for a set period unless you delete them earlier.
The length of time a cookie remains on your device depends on the cookie type, purpose and provider.
We aim to avoid keeping cookies for longer than necessary.
Personal Data and Cookies
Some cookies may collect information that is considered personal data.
This may include:
* IP address
* Device information
* Browser information
* Approximate location
* Website activity
* Advertising identifiers
* Referral source
* Interaction data
Where cookies collect personal data, our use of that information is also covered by our Privacy Policy.
Why Cookie Consent Matters
Some cookies are necessary for our website to work.
Other cookies, such as analytics and advertising cookies, may require your consent before they are placed on your device.
UK cookie rules generally require websites to provide clear information about cookies and obtain consent before using non-essential cookies. Strictly necessary cookies are treated differently because they are needed to provide the service requested by the visitor.
We aim to keep our cookie approach clear, fair and easy to manage.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time.
Updates may be made if:
* We change the cookies we use
* We add or remove website tools
* We change analytics or advertising providers
* Legal requirements change
* Our website features change
* Our business operations change
The latest version will be available on this page.
Contact Us
If you have any questions about this Cookie Policy or how RecoBuddy uses cookies, please contact us:
RecoBuddy Ltd
Email: admin@recobuddy.co.uk
Website: www.recobuddy.co.uk
ICO Registration Number: ZC151461
Summary
RecoBuddy uses cookies to keep the website working, improve performance, understand how visitors use the site and support marketing where consent is given.
You can manage non-essential cookies through our cookie settings tool or your browser settings.
Strictly necessary cookies may remain active because they are required for the website to function.